Terms & Conditions

Last updated: May 2026

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of HR Space, an all-in-one HR management platform provided by IT Space LLC ("we", "us", "our"). By creating an account, signing in, or otherwise using HR Space, you ("Customer", "you") agree to be bound by these Terms. If you do not agree, you must not use the service.

2. Service Description

HR Space is a cloud-based human resources management system that helps organizations manage employee records, onboarding, time-off, performance, goals, recognition, jobs, and related HR workflows. We may update, modify, or improve the service from time to time. New features become subject to these Terms unless we expressly indicate otherwise.

3. Accounts and Eligibility

You must be at least 18 years old and authorised to bind your organisation to enter into these Terms. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised access. We strongly recommend enabling multi-factor authentication for all admin users.

4. Subscription Plans and Trials

HR Space is offered under a Free plan, paid subscription plans (e.g. Starter), and Enterprise plans with custom pricing. Paid plans are billed per seat on a monthly or annual basis as selected at checkout. A free trial may be offered for paid plans; unless cancelled before the trial ends, the subscription will automatically convert to a paid subscription at the published rate.

5. Fees, Payment and Renewal

Fees are charged in advance and are non-refundable except where required by applicable law. Annual plans renew automatically at the end of each term unless cancelled at least one day before renewal. You authorise us, or our third-party payment processor, to charge your payment method for all applicable fees. We may suspend service for past-due accounts after a reasonable notice period.

6. Customer Data and Ownership

You retain all rights, title and interest in the data you submit to HR Space ("Customer Data"). You grant us a limited, worldwide, non-exclusive licence to host, process and transmit Customer Data solely to provide and improve the service. You are responsible for the accuracy and lawfulness of Customer Data and for obtaining all necessary consents from your employees.

7. Acceptable Use

You agree not to (a) reverse engineer, decompile or attempt to extract the source code of HR Space; (b) resell, sublicense or use HR Space to build a competing product; (c) upload unlawful, infringing or malicious content; (d) attempt to gain unauthorised access to other tenants or to interfere with the security or performance of the service; (e) use the service to send unsolicited communications.

8. Confidentiality

Each party will protect the other's confidential information with the same degree of care it uses for its own confidential information (and no less than a reasonable standard of care). Confidential information may only be used to perform under these Terms.

9. Privacy and Data Protection

Our handling of personal data is described in our Privacy Policy. HR Space is designed to support compliance with applicable privacy laws, including the GDPR. Data is encrypted in transit and at rest. Customers acting as data controllers are responsible for ensuring their use of the service complies with applicable law.

10. Intellectual Property

HR Space, including its software, design, branding, and documentation, is and remains the property of IT Space LLC and its licensors. Except for the limited rights expressly granted to you under these Terms, no rights are transferred. Any feedback you provide may be used by us without restriction or obligation.

11. Third-Party Services and Integrations

HR Space may integrate with third-party services (e.g. Single Sign-On providers, payment processors, calendar systems). Your use of those services is governed by their own terms. We are not responsible for the availability or behaviour of third-party services.

12. Service Availability and Support

We strive to keep HR Space available 24/7 but do not warrant uninterrupted operation. Planned maintenance and emergency fixes may cause temporary unavailability. Enterprise customers may receive an explicit Service Level Agreement.

13. Disclaimers

Except as expressly provided, HR Space is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be error-free or meet every requirement.

14. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential or punitive damages. Our aggregate liability arising out of or relating to these Terms will not exceed the amounts paid by you to us for the service in the twelve (12) months preceding the event giving rise to the claim.

15. Term and Termination

These Terms remain in effect for as long as you use HR Space or hold an active subscription. Either party may terminate for material breach if the breach remains uncured 30 days after written notice. Upon termination, your right to access the service ends. We will make Customer Data available for export for a reasonable period before permanent deletion.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, via email or an in-product banner). Continued use of HR Space after the changes take effect constitutes acceptance.

17. Governing Law

These Terms are governed by the laws of the jurisdiction in which IT Space LLC is registered, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction of the competent courts in that jurisdiction for any dispute that cannot be resolved informally.

18. Contact

If you have questions about these Terms, please contact us:

IT Space LLC